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“Sorry We Couldn’t Log You In Instagram” Error: Here’s How to Fix It

“Sorry We Couldn’t Log You In Instagram” Error: Here’s How to Fix It

Instagram often frustrates its users with different errors and bugs.

This is how it usually happens: you try to log in to your Instagram account, get logged out, and when you try to log in again, you receive the error popup. Then Instagram takes you back to your home screen. It does not allow you to update the password of your Instagram account or move any further.

In this piece, we’ll talk about how to fix the issue when Instagram doesn’t let you log in.

Can’t Log In: Instagram Login Errors

So when you encounter an Instagram login issue, you get any of the messages below from Instagram:

  1. Sorry, we couldn’t log you in.

  1. Sorry, there was a problem with your request.

  1. We couldn’t connect to Instagram. Make sure you’re connected to the internet and try again.

  1. The username you entered doesn’t belong to an account. Please check your username and try again.

This list is non-exhaustive since there are a lot more Instagram errors you might face. In this post, we’ll cover these four only.

What makes things even worse is that it’s barely possible to contact Instagram support to get any help. But the good news is that you can resolve these issues all by yourself.

Why Instagram Won’t Let Me Log In

Users can’t access their accounts for these reasons:

  • You forgot your username and/or password and entered the wrong ones. Note that Instagram password is case sensitive.

  • Your account is disabled or blocked for some reason.

  • There’s an issue on Instagram servers.

  • You try to log in with a new device that Instagram doesn’t know yet.

  • You try to log in with a new IP address, and Instagram bans it.

  • Your Instagram app is out of date.

  • There’s not enough memory on your smartphone.

  • Instagram is down.

As you can see, there are multiple different reasons why Instagram won’t let you in. Let’s dig deeper into the typical Instagram login errors and their solutions.

Tip: to avoid losing your Instagram content if your account gets blocked, back up your Instagram account with 4K Stogram!

Sorry, We Couldn’t Log You In Instagram

This is the Instagram login error you may face if you have more than one Instagram account. Instagram logs you out, and you can’t get back in one of them.

Here’s a quick solution:

  1. Log in to one of your Instagram accounts.

  2. Go to Settings.

  3. Select Add Account.

  1. Choose Log In To Existing Account.

  2. Enter the Instagram credentials of the account you can’t log in to.

Typically, the issue resolves after you do these simple steps. But it only might work if you have multiple accounts.

If it’s only one, head over to the following solutions.

Clear the Cache

If you get a glitch on Instagram, do the following actions:

  • Check your Internet connection.

  • Clear your Instagram cache.

  • Restart your cellphone.

  • Update the app.

Log In to Instagram via PC

Consider logging into your Instagram account from your computer. From your desktop, you can manage as many Instagram accounts as you like.

Can’t Log In to Instagram from PC

If you can’t get into your Instagram account from your computer and you’re sure you’ve entered the correct credentials, this might be an issue on Instagram’s end. You should report the problem by clicking on the same button.

Your Instagram Account is Blocked

You need to fill up the “My Instagram account has been deactivated” form.

This is the only legit way to get your Instagram account back and have the issue resolved.

Do not trust anyone who promises to get your Instagram account back for a certain fee. People who claim that are usually scammers.

Fill up the “ My Instagram account has been deactivated ” form. If this form wants you to log in to your Instagram account and verify it’s you (which you clearly can’t do since you can’t log in), here are some other forms that might be useful:

You’ll probably want to fill up many forms in the shortest amount of time to get your account back, but please, resist the temptation. Otherwise, Instagram will block your IP address and you clearly won’t have your account back. Besides, the more forms you send, the more difficult it is for the Instagram support team to review your account.

After you’ve submitted the “My Instagram account has been deactivated” form, you will get an automated email with a code you will need to send back, holding a paper sheet with it. After the support gets it, you can only wait for their decision.

The Username You Entered Doesn’t Belong to An Account. Please Check Your Username & Try Again

If you can’t log in to your Instagram account and the message you get is “The username you entered doesn’t belong to an account. Please check your username and try again” or “Instagram Username Does Not Exist”, the possible reasons are:

  • You forgot your Instagram username

  • Instagram disabled or deleted your account

You Forgot Your Instagram Username

When coming up with an Instagram username, it’s important to note that it should be easy to remember. Besides, if you can’t remember the username, how do you expect others to recall it?

The easiest way to remember your username is to ask your friends or relatives who follow you on Instagram. If you have other Instagram accounts and you send them (you, in fact) anything in DM, you can log in to these accounts and find yourself in the DM chats.

If you can’t do any of that for some reason, try this:

  • Go to your Instagram app and tap on Log In.

  • Tap the Forgotten password? button.

  • Chose Username or Email or Phone.

  • Type your email address or phone number.

  • Check your email inbox or text messages with the digit code.

We Couldn’t Connect to Instagram Error

If this is the issue you’ve faced, then it means that your Internet connection is poor, and you should try to connect it again.

Sorry, There Was a Problem with Your Request

Usually, users see this error when their accounts are banned . Make sure your account is active (other users will be able to find it in search results and see all your content, including followers and followings).

If you see that your account is blocked or disabled, follow the steps we described above.

But sometimes, this error occurs when there’s a poor Internet connection, issues with Instagram servers, or you use wrong credentials (wrong username, password, etc.).

Here are several possible ways to get rid of this issue (which might be helpful with solving other Instagram issues).

  1. Check if Instagram is currently down. You can do it with DownDetector. If it is, you should simply wait it out.

  2. Try to log in with other devices. Try your computer, another smartphone, or laptop.

  3. Try to switch from Wi-Fi to mobile data or vice versa. Sometimes the reason might be your IP address, so consider switching the way you connect Instagram.

  4. Log in with Facebook.

  5. Unlink your Instagram account from Facebook pages via smartphone browser and create a new Facebook account to connect Instagram with.

  6. Temporarily disable your Instagram account.

  7. Reset your smartphone.

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